Giving Impactful Feedback 

Roger leads a team of key account managers at ShineEd, an online learning company.

Whenever Roger gives constructive feedback to his team members, he sees the conversation go downhill! Sometimes there is a defensive reaction, a blame game, or simply no progress!

Join Roger in this storified learning experience where you will learn how to give feedback that is structured, relevant and impactful.

Members of these Brands have been coached by us

What you’ll learn

Different types of feedback triggers and how they impact us

Establish a safe space for giving feedback

Use S-B-I (Situation Behavior Impact) Model to give structured feedback

Listen actively in a feedback conversation

Arrive at a forward focus in a feedback conversation


Price: ₹1499

4.52

4.4/5

This course includes:

  • 6 modules
  • 90 minutes duration
  • 1 year access

Who will benefit from this course?

  • People Managers across industries and functions
  • Aspiring people managers and team leaders

Detailed Course Syllabus

  • 6 modules
  • 1 year access
  • 90 minutes

Know your Course Advisor

Rakesh Balachandran

Co-Founder - FocusU Engage


Rakesh brings in close to 2 decades of rich experience across Corporate sales and marketing, Product management, Business development and Facilitation. His last stint before changing gears as an entrepreneur was as the Country Product Manager for Hewlett Packard India.

Rakesh holds a graduate degree in Electronics and Communication Engineering and a Post Graduate Degree in Management from Indian Institute of Management, Ahmedabad. He is accredited in administering profiling tools like the MBTI, FIRO-B and is also certified in the LSP methodology. His passion and high energy are some of the things anyone who has interacted with him will vouch for. Rakesh is also a TEDx speaker – you can see his engaging talk out here.

An avid sports follower, amateur snooker and cricket player – he is the biggest fan of Roger Federer we know of. A most voracious reader, if you ever need a book recommendation, look no further. From fiction, non-fiction, military strategy, adventure, business classics – he consumes it all with equal glee.

Rakesh has facilitated a wide variety of experiential workshops over the last decade spanning team building, leadership and innovation. Some leading organizations that have benefited from his expertise include Hindustan Unilever Ltd, Tata Communications, PepsiCo, DHL, Alstom, Audi, and Barclays amongst others.


I liked the structure made by the team to understand the situation, behaviour and impact. Most relevant to me were concepts like the feedback triggers. I found concepts like PEP and AAR to be unique. Overall the course was very useful.
Ajit Kumar Padhy
Sales Manager, Turtlemint
The course was relatable and useful. It was a unique way of learning and giving feedback. Great learning experience.
Swapnil Suresh Bhostekar
Team leader, Turtlemint

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